Avaya 4622SW IP Phone

The 4622SW IP Telephone is built specifically for the contact center environment. Based on the 4621SW, the 4622SW offers the same backlit display and array of feature buttons. The 4622SW provides two headset jacks and eliminates components not required within the call center including a handset and speaker. Note: a handset is supported - connected to one of the available headset jacks.

Avaya 4622SW IP Phone Features

• Large backlit display - Provides agents with VuStats data - real time contact center performance statistics for agents, splits, skills, VDNs, trunks, and trunk groups
• 24 programmable feature keys - Gives agents one-touch access to a choice of contact center features such as log in, log out, release, supervisor assist, after call work, stroke count, alert
• 12 line/feature keys
• Fixed feature keys - 4 softkeys, 2 screen navigation keys, hold, transfer, conference, drop, redial, mute , volume up/down, headset, speaker, phone/exit
• Integrated headset jack - Allows a variety of headsets to be added based on user's style preference - one touch activation via headset button
• Integrated switch port - 10/100 base T Ethernet connection and integrated switch port for PC connectivity
• Power - Can be powered by local 1151 series power supply or via Power over Ethernet (PoE) 802.3af

Avaya 4622SW IP Phone Compatibility

• Avaya Communication Manager Release 2.0 or later
• Not compatible with Avaya IP Office
• Requires headset for use